Every day we communicate with our verbal words and body expressions including our eye contact, facial expressions, body movement, gestures, posture, rate, volume and pitch of our voice. There is an expression in Communication that “you can’t not communicate”. Even though you think you are concealing your thoughts, feelings and emotions, your body and voice broadcast them through nonverbal means.
Ask yourself these questions:
- What are you expressing to others when you communicate?
- What does the internal or external client, potential customer, manager, ...